Deutsche Lufthansa AG (FWB: Ã, LHA) ( German pronunciation: ['d? t? ), commonly known as Lufthansa (sometimes also as Lufthansa German Airlines ), is Germany's largest airline and, when combined with its subsidiaries, is also the largest airline in Europe in terms of the size of the fleet and passengers carried during 2017. Company names are derived from German, air and hansa Luft >, The Hanseatic League. Lufthansa is one of the five founding members of Star Alliance, the largest airline alliance in the world, formed in 1997.
In addition to its own services, and has subsidiaries of Austrian Airlines, Swiss International Air Lines, Brussels Airlines and Eurowings including Germanwings (referred to in English by Lufthansa as Passenger Airline Group), Deutsche Lufthansa AG has several related airlines, such as Lufthansa Technik, as part of the Lufthansa Group . In total, the group has more than 600 aircraft, making it one of the largest airlines fleets in the world.
The registered office and Lufthansa headquarters are in Cologne. The main operating base, called the Lufthansa Aviation Center, is at Lufthansa's main hub at Frankfurt Airport, and its secondary hub is at Munich Airport.
Video Lufthansa
History
1950s: Post-war (back) formation
Lufthansa traces its history until 1926 when Deutsche Luft Hansa A.G. (laid out as Deutsche Lufthansa from 1933 onwards) was formed in Berlin. DLH, as it is known, was the bearer of the German flag until 1945 when all services were suspended following the defeat of Nazi Germany. In an effort to create a new national airline, a company called Aktiengesellschaft fÃÆ'¼r Luftverkehrsbedarf ( Luftag ), was established in Cologne on January 6, 1953, with many of his staff working for Lufthansa before war. West Germany has not been given sovereignty over its airspace, so it is not known when the new airline can operate. Nevertheless, in 1953 Luftag placed orders for four Convair CV-340s and four Lockheed L-1049 Super Constellations and established a maintenance base at Hamburg Airport. On 6 August 1954, the Luftag obtained the name and logo of Deutsche Lufthansa which was liquidated for DM 30,000 (equivalent to EUR 68000 today), thus continuing the tradition of the German flag bearer of that name.
On April 1, 1955, Lufthansa got approval to start scheduled domestic flights, connecting Hamburg, DÃÆ'¼sseldorf, Frankfurt, Cologne, and Munich. International flights began on May 15, 1955, to London, Paris, and Madrid, followed by Super Constellation flights to New York City from June 1 of that year, and crossed the South Atlantic from August 1956. In August 1958 fifteen Lufthansa 1049Gs and 1649 seconds remaining Germany every week to Canada and the United States, three 1049G a week flying to South America, three flying to Tehran and another to Baghdad. In parallel, the airline also started a marketing campaign to sell itself and West Germany. The challenge involves encouraging travelers to consider visiting the country after World War II, as well as offering services to other countries via the Frankfurt airport hub. More specifically, Lufthansa's efforts shape and reflect the development of modern consumerism and advertising through the sale of air travel. In 1963, the airline, initially limited to public relations efforts, has been a key supplier of West German image abroad.
Berlin's special status meant that Lufthansa was not allowed to fly to any part of Berlin until 1989. Originally considered only a temporary problem (and with the intention to move the headquarters of the airline and the main base there after the political situation changed), the German division was long gradually leading to Frankfurt Airport being the main center of Lufthansa.
East Germany tried to establish its own airline in 1955 under the name Lufthansa, but this resulted in a legal dispute with West Germany, where Lufthansa operated. East Germany instead founded Interflug as its national carrier in 1963, which coincided with the Lufthansa of East Germany that was closed.
1960s: Introduction to jet aircraft
In 1958 Lufthansa ordered four Boeing 707s and started jet flights from Frankfurt to New York City in March 1960. Boeing 720B was later purchased to support the 707 fleet. In February 1961 the Far East route extended beyond Bangkok, Thailand, to Hong Kong and Tokyo. Lagos, Nigeria and Johannesburg, South Africa were added in 1962.
Lufthansa introduced the Boeing 727 in 1964 and May started Polar's route from Frankfurt to Tokyo via Anchorage. In February 1965, the company ordered 21 Boeing 737s which began operating in 1968. Lufthansa was the first customer to Boeing 737 and was one of four buyers from 737-100 (the others were NASA, Malaysia-Singapore Airlines, and Avianca - the NASA aircraft was the first built, it was the last one delivered and originally intended for delivery to Lufthansa). Lufthansa is the first foreign launch customer for Boeing aircraft.
1970s-1980s: Era wide-body 1990s-2000s: Further expansion
On October 28, 1990, 25 days after reunification, Berlin became Lufthansa's destination again. On May 18, 1997, Lufthansa, Air Canada, Scandinavian Airlines, Thai Airways International and United Airlines formed the Star Alliance, the first multilateral airline alliance in the world.
In 2000, Air One became a partner airline of Lufthansa and almost all of Air One's flights were code-along with Lufthansa until Alitalia purchased Air One. Lufthansa has a good track record for posting profits, even in 2001, after 9/11, the airline suffered significant profit losses but still managed to stay 'black'. While many other airlines announce layoffs (typically 20% of their workforce), Lufthansa maintains its current workforce.
On December 6, 2001, Lufthansa announced an order for 15 Airbus A380 superjumbos with 10 other options, which were confirmed on December 20th. The A380 fleet will be used for long haul flights from Frankfurt exclusively.
In June 2003, Lufthansa opened Terminal 2 at Franz Josef StrauÃÆ'Ã… Bandara Airport in Munich to defuse its main center, Frankfurt, suffering from capacity constraints. It is one of the first European terminals owned in part by airlines.
On May 17, 2004, Lufthansa became a launch customer for Connexion by Boeing in an online flight connectivity service.
In the fall of 2003, the adoption of a new sales strategy initiated by then Executive Vice-President Thierry Antinori to make the company fit for the digital age led to the elimination of commission payments for travel agents and led to a revolution in German travel business. with many travel agents disappearing from the market on one side, and the emergence of a new digital distribution platform on the other.
On 22 March 2005, Swiss International Air Lines was purchased by Lufthansa parent company. The acquisition includes provisions that the majority shareholder (Swiss government and major Swiss companies) will be offered a payment if Lufthansa's share price exceeds the airline index during the years following the merger. Both companies will continue to run separately.
On December 6, 2006, Lufthansa ordered 20 Boeing 747-8, becoming a customer of the passenger model launch. It is also the second European airline to operate Airbus A380 (after Air France). The first A380 shipped on May 19, 2010, while the first 747-8 entered service in 2012.
In September 2008, the Lufthansa Group announced its intention to buy shares in Brussels Airlines (SN). In June 2009, the EU Commission granted regulatory approval and Lufthansa obtained 45% SN. In September 2016, Lufthansa announced it would buy the rest of Brussels Airlines for EUR2.6 million euros. The transaction was completed in early January 2017. The decision was taken partly after the Brussels airport bombing in March 2016, which caused SN to lose ~ EUR5 million euros per day until April 3.
In September 2009, Lufthansa bought Austrian Airlines with the approval of the European Commission.
On June 11, 2010, Airbus A380 service between Frankfurt and Tokyo began.
2010s: Belt-tightening
After losing 381 million euros in the first quarter of 2010 and another 13 million losses in 2011 due to economic recession and restructuring costs, Deutsche Lufthansa AG cut 3,500 administrative positions or about 20 percent of the total administration of 16,800. In 2012 Lufthansa announced a restructuring program called SCORE to increase its operating profit. As part of the restructuring plan, the company began to move all short-haul flights outside the hubs in Frankfurt, Munich and DÃÆ'¼sseldorf to Germanywing cheap branded airlines.
In September 2013 the Lufthansa Group announced its largest order, for 59 wide-body aircraft valued at more than 14 billion euros at list prices. Earlier in the same year Lufthansa placed orders for 100 next generation narrow-bodied aircraft.
The group has had longstanding disputes with the Vereinigung Cockpit union which has demanded a scheme in which pilots can retire at age 55 and 60% of their salaries are maintained, which Lufthansa insists is no longer affordable. The Lufthansa pilots joined the pilots of the Germanwings group budget carrier carrier to conduct a national strike to support their April 2014 demands that lasted for 3 days. The pilot strike 6 hours again at the end of summer holiday in September 2014, which led to the cancellation of 200 Lufthansa flights and 100 Germanwings flights.
In November 2014, Lufthansa signed a $ 1.25 billion outsourcing agreement with IBM that will see US companies take over IT divisions and airline infrastructure services staff.
In June 2015, Lufthansa announced plans to close its small long-haul base at DÃÆ'¼sseldorf Airport for economic reasons in October 2015. At that time, the base consisted of two Airbus A340-300s that spun between Newark and Chicago. As a result, service to Chicago from DÃÆ'¼sseldorf was first made seasonally, suspended for winter 2015, and then canceled altogether. The service to Newark, however, has been retained. From the winter of 2015 to the end of the 2016 winter schedule, DÃÆ'¼sseldorf is served by a plane that also flies the Munich-Newark route. Currently Airbus A330-300 operates the DÃÆ'¼sseldorf-Newark route.
On March 22, 2016, Lufthansa ended Boeing 737-500 operations. The last Boeing 737 (a 737-300) flight has retired on October 29, 2016, after a flight from Milan to Frankfurt. Lufthansa operated 737 in several variants for nearly 50 years, the first aircraft delivered on December 27, 1967.
On December 4, 2017, Lufthansa became the first European airline to receive the prestigious 5 star Skytrax certification. This makes Lufthansa the 10th airline to hold this award. In celebration, Lufthansa painted an Airbus A320 and Boeing 747-8 on livery "5 Starhansa".
In March 2018, Lufthansa received a request from Beijing to register Taiwan as part of China.
Maps Lufthansa
Company affairs
Ownership
Lufthansa was a state-owned company (and flag carrier) until 1994. Deutsche Lufthansa AG shares have been publicly traded on all German stock exchanges since 1966. In addition to trading floors, it is also traded electronically using the Xetra system. This is the share of the DAX index and is listed in the German Stock Exchange Prime Standard. In its annual report for 2016, Lufthansa reported that German investors hold 68.6 percent of the shares (the previous year: 74.9 percent). The second largest group, with 13.4 percent, is a shareholder of the United States. Investors from Luxembourg contributed 4.2 percent, followed by Britain and Ireland, respectively 2.9 percent and 1.8 percent. This ensures continuous compliance with the provisions of the German Aviation Documentation Compliance Document (LuftNaSiG). 54.5 per cent (previous year: 53.9 per cent) of shares held by institutional investors and 45.5 per cent (previous year: 46.1 per cent) by individuals.
Business trends
The main business and operational results of the Lufthansa Group over the past few years are shown below (as in the year ended 31 December):
Headquarters
The Lufthansa headquarters are in Cologne. In 1971, Lawrence Fellows of The New York Times described the new headquarters building Lufthansa places in Cologne as "sparkling". In 1986, the terrorists bombed the building. No one was hurt. In 2006, the builders laid the first stone of Lufthansa's new headquarters in Deutz, Cologne. By the end of 2007, Lufthansa plans to move 800 employees, including the company's finance department, into a new building. However, in early 2013 Lufthansa revealed plans to relocate its headquarters from Cologne to Frankfurt in 2017.
Some Lufthansa departments are not in the head office; instead they are at the Lufthansa Aviation Center at Frankfurt Airport. These departments include Corporate Communications, Investor Relations, and Media Relations.
Airlines subsidiary
In addition to its main passenger operations, Lufthansa has several subsidiaries of airlines, including:
- Wholly owned by Lufthansa
- Lufthansa Regional - regional feeder carrier
- Lufthansa CityLine - German regional airline headquartered in Munich and part of Lufthansa Regional
- Dolomiti Water - an Italian regional airline headquartered in Villafranca di Verona and part of the Lufthansa Regional
- Austrian Airlines - an Austrian flag carrier based at Vienna International Airport
- Swiss International Airline - flag carrier from Switzerland based at ZÃÆ'¼rich Airport
- Edelweiss Air - a subsidiary of Swiss airline
- Eurowings Group (low-cost flights or point-to-point hybrids)
- Eurowings - Germany's low cost airline is headquartered in DÃÆ'¼sseldorf
- Luftfahrtgesellschaft Walter - Germany's low-cost regional airline integrated into Eurowings in October 2017
- Eurowings Europe - a low-cost airline registered in Austria
- Brussels Airlines - Belgium flag carrier airline based at Brussels Airport
- Eurowings - Germany's low cost airline is headquartered in DÃÆ'¼sseldorf
- Lufthansa Cargo - a German cargo carrier headquartered in Frankfurt, formerly known as German Cargo
- Partly owned by Lufthansa AeroLogic - a German cargo carrier owned by a Lufthansa joint venture (50%) and DHL (50%)
- SunExpress Deutschland - a German subsidiary of SunExpress
- Former subsidiary (year owned)
- British Midland International (2009-2011, shares owned since 1999) - A subsidiary of British airlines sold to International Airlines Group and merged into British Airways in 2012
- Condor Flugdienst (1959-2004, owned ownership from 1955 to 2006) - a former recreational subsidiary, shares gradually acquired by Thomas Cook AG, now owned by Thomas Cook Group
- German Cargo (1977-1993) - a cargo subsidiary, reorganized into Lufthansa Cargo today
- Italian Lufthansa (2009-2011) - an Italian subsidiary company established, sharing IATA, ICAO, and callsign with major Lufthansa
- Global Load Control, a world leader in heavy and long-distance services.
- LSG Sky Chefs, the world's largest aviation service provider, contributes one-third of the world's airline food.
- Lufthansa Consulting, international aviation consultant for airlines, airports, and related industries.
- Lufthansa Flight Training, a provider of aircraft crew training services to airlines and a major training arm for airline pilots.
- Lufthansa Systems, Europe's largest aviation IT provider.
- Lufthansa Technik, aircraft maintenance provider.
- Lufthansa City Center International, an independent travel agency network that is a Lufthansa franchisee
- Condor Flugdienst, formerly a Lufthansa subsidiary
- Air transport in Germany
- List of German airlines
- Official website
Other subsidiaries
In addition to the above-mentioned airlines, Lufthansa continues to have further affiliate flight subsidiaries:
Brand history
The Lufthansa logo, a stylish crane circled in flight, was first created in 1918 by Otto Firle. This was part of the first German airline livery, Deutsche Luft-Reederei (abbreviated DLR), which started air service on 5 February 1919. In 1926, Deutsche Luft Hansa adopted this symbol, and in 1954, Lufthansa declared continuity by adopting and then in 1963 - a variant thereof was redesigned by Robert Lisovskyi.
The original creator of the name Lufthansa is believed to be F.A. Fischer von Puturzyn. In 1925, he published a book entitled "Luft-Hansa" which examined options open to aviation policymakers at the time. Luft Hansa is the name given to the new airline, resulting from the merger of Junkers (Luftverkehr AG) and Deutscher Aero Lloyd airlines.
After World War II, the company remained blue and yellow as their main color and crane logo. Since the early 1960s, Helvetica was used for the company's name on livery. The fuselage is painted white on top, and the aluminum is under a blue window tape. The crane logo is painted blue in a yellow parabola inside a blue ribbon on the tail.
German designer Otl Aicher created a comprehensive corporate design for the airline in 1967. The crane logo is now always featured in circles that, on livery, are yellow in other blue tailfins. Helvetica is used as the main font for livery and publication. The blue band and general paint scheme of the aircraft is maintained from the previous livery.
The Aicher concept remained in effect until 2018, although the design was refreshed in 1988. The blue window tape was removed and the bottom of the fuselage and the engine was now painted in light gray.
In early 2018, Lufthansa introduced a new design concept. It uses a dark blue color, which is different from the previous cobalt blue, as the main color. The blue color was adjusted shortly after the design was released, as it looked too dark. Yellow has been degraded into a secondary role as a "highlight" color. The crane logo is only slightly modified; Helvetica is replaced with a special font, but visually similar,: Lufthansa Corporate Type. The crane logo now appears in white on a blue tail; yellow has been removed from livery except from a small "welcome" panel adjacent to door one. The outside of the plane is painted entirely in white. This obligation will be applied to all aircraft in the future and will default on all aircraft scheduled for delivery, but the transition of the entire fleet is projected to take several years.
Alliances and partnerships
Commercial
Lufthansa bought 19% of JetBlue Airways shares in December 2007 and entered into a code-sharing agreement with the airline. It was the first major investment by European airlines in American airlines since the EU-US. The Open Skies Agreement took effect in 2008. Lufthansa sold its stake in JetBlue in March 2015. By the end of 2007, Lufthansa Cargo was forced to move its hub from Kazakhstan to Russia.
On August 28, 2008, Lufthansa and Brussels Airlines announced that they are negotiating to join together.
Lufthansa acquired a 45% stake in Brussels Airlines in 2009. It has the option of acquiring the remaining 55% by 2017. As part of the deal, Brussels Airlines joined the Star Alliance in December 2009.
On October 28, 2008, Lufthansa exercised its choice to buy 60% more shares in BMI (in addition to 20% Lufthansa already owned), this resulted in a dispute with former owner Sir Michael Bishop. The two sides reached an agreement in late June 2009, and the acquisition took place from 1 July 2009. Lufthansa acquired the remaining 20% ​​of Scandinavian Airlines on November 1, 2009, taking full control of the BMI.
Lufthansa completed the purchase of Austrian Airlines from the Austrian government in January 2009.
In 2010, Lufthansa was named in a European Commission investigation in pricing, but not fined for acting as a whistleblower.
In April 2012, Lufthansa completed the sale of BMI to International Airlines Group (IAG), owner of British Airways and Iberia for £ 172.5 million.
In July 2012, the Qantas-Lufthansa Technik treatment agreement for Tullamarine airport failed because the maintenance work of the machine was inadequate to support the partnership. This resulted in 164 engineers being made redundant. This was followed only months after the closure of heavy maintenance operations, resulting in 400 additional job losses. It was announced that the Lufthansa Technik-Qantas partnership will end in September.
Lufthansa also arranges the scheduling and sale of transatlantic flight tickets with Air Canada and United Airlines (such as Brussels Airlines, Switzerland and Austrian Airlines). Lufthansa (with Swiss and Austrian Airlines) is working with ANA on flights to Japan. Both companies require approval from competition authorities.
Technology
Until April 2009, Lufthansa's inventory and control system, based on Unisys managed by LH Systems. The Lufthansa reservation system was diverted to Amadeus in the early 1990s. Following the decision to outsource all components of the Passenger Service System, the functions were outsourced to AltÃÆ' Â © a platform managed by Amadeus.
Partner airline
Lufthansa describes Air Malta, Luxair, LATAM and regional bmi as partner airlines. The partnership primarily involves code sharing and recognition of frequent flyer programs with each other.
Sponsor
Lufthansa sponsors the Bundesliga club Bayern Munich and Eintracht Frankfurt. The Lufthansa Group also sponsors the German Sports Assistance Foundation - promoting its sociopolitical goals and the athletes who sponsor it.
Destination
Lufthansa codeshares with the following airlines:
Fleet
Current fleet
As of June 2018, Lufthansa's main fleet (excluding all subsidiaries) consisted of the following aircraft:
History of the fleet
The aircraft naming convention
In September 1960, a Lufthansa Boeing 707 (D-ABOC), which will serve the Frankfurt-New York continental route, was baptized Berlin after Berlin was divided by mayor Willy Brandt. Following Berlin , other Lufthansa 707 planes were named "Hamburg", "Frankfurt", "MÃÆ'¼nchen", and "Bonn." With these names, the company established the naming tradition of the aircraft in its fleet after the cities and towns of Germany or federal states, with the rule of thumb that airplanes, sizes, or routes would correspond roughly to the relative size or importance of the city or the city was named.
This tradition continues, with two exceptions, until 2010: The first is Airbus A340-300 registered D-AIFC, named "Gander/Halifax", after Gander and Halifax, two Canadian cities along the standard flight path from Europe to North America. It became the first Lufthansa aircraft to be named after a non-German city. The name commemorates the hospitality of the communities of Gander and Halifax, which serves as an improvised safe place for international passengers and crew who can not return to their home airports during the Yellow Ribbon Operation after the September 11, 2001 attacks. Another unnamed aircraft after the German city is Airbus A321-100 is listed as D-AIRA, designated Finkenwerder to honor the Airbus facility in Hamburg-Finkenwerder district, where about 40% of Airbus narrowbody models are produced.
In 2016 there are several short and long haul carriers in the Lufthansa fleet that have no name at all. They never received one or have previously been given to a newer aircraft, which is the case for some Boeing 747-400. For example, the former Bayern (Bavaria) Boeing 747-400 is still in active service lost the name to the new Boeing 747-8.
Restoration of an antique plane
Lufthansa Technik, the airline maintenance division, restored the Junkers Ju 52/3m built in 1936 for airworthiness; The aircraft was used on the Berlin route to Rome 10 hours, across the Alps, in the 1930s. Lufthansa is now restoring the Lockheed Super Constellation, using parts of the three aircraft purchased at auction. Super Lufthansa and L1649 constellations "Starliners" serve routes such as Hamburg-Madrid-Dakar-Caracas-Santiago. Lufthansa Technik recruits retired employees and volunteers for skilled workforce.
Airbus A380
Lufthansa originally booked a total of 15 Airbus A380-800s, which in June 2012 ten were delivered. In September 2011, orders increased two more copies to 17, this order was confirmed on March 14, 2013. However, in September 2013 it was announced that the Lufthansa Board of Trustees had approved the purchase of only twelve of the first 15 A380s. Thus, only a total of 14 A380s will be added to the fleet.
In February 2010, Lufthansa announced that its first two Airbus A380s will be named Frankfurt am Main (D-AIMA) and MÃÆ'nnchen (D-AIMB) after two Lufthansa hub airports. The next A380 is named after the other hubs of the Lufthansa Group hub of Vienna, and Vienna and Brussels, and the major German cities > DÃÆ'¼sseldorf and Berlin . The remaining A380s are named after the hub city of Star Alliance Tokyo , Beijing , Johannesburg , New York , San Francisco and Delhi . However, D-AIMN San Francisco was renamed to Deutschland (Germany) in 2016. Lufthansa will use its A380 from and to Frankfurt am Main and from March 2018 from Munich.
From December 6 to 12, 2011, Lufthansa used the A380 once a day on a route from Munich to New York-JFK. This happens especially with the background of Christmas shopping in New York City.
Services
Program frequent flyer
Lufthansa frequent flyer program is called Miles & amp; More, and shared among several European airlines, including all Lufthansa subsidiaries (excluding SunExpress joint ventures), plus Adria Airways, Condor Flugdienst (formerly owned by Lufthansa), Croatia Airlines, LOT Polish Airlines and Luxair previously held by Lufthansa). Miles & amp; More members can earn miles on Lufthansa flights and Star Alliance partner flights, as well as through Lufthansa credit cards, and purchases made through the Lufthansa store. Status in Miles & amp; More is determined by miles flown over a calendar year with a particular partner. Membership levels include: Miles & amp; More members (no minimum threshold), Frequent Traveler (Silver, 35,000 miles (56,000 km) threshold or 30 individual flights), Senators (Gold, 100,000 miles (160,000 km) threshold), and HON Circle (Black, 600,000-billion (970,000 km) threshold for two calendar years). All Miles & amp; Status level higher than Miles & amp; More members offer lounge access and executive bonus miles, with higher rates offering more exclusive benefits. Cabin
First Class
First Class is offered on most long-haul aircraft (Airbus A330-300, A340-600, front deck all Airbus A380, and main deck of all Boeing 747-8). Each seat is converted to 2 meters (6 feet 7 inches), including a laptop power outlet, as well as entertainment facilities. Food is available on request. Lufthansa offers First Class check-in counters at most airports, and offers Special Class rooms in Frankfurt and Munich, as well as a special first-class terminal in Frankfurt. Arrival passengers have the option of using the Lufthansa First Class arrival facility, as well as the new Welcome Lounge. Lufthansa has introduced a new Class One product on the Airbus A380 and plans to gradually introduce it to all long-haul aircraft. With the new SCORE program, introduced to boost profits by 1.5 billion euros over the next few years, LH will halt route expansion and extensively reduce the Class One offerings on most routes.
Business Class
Business Class is offered on all long-haul aircraft. Seating is converted into 2 meters (6Ã, ft 7Ã, in) flat lay beds and includes laptop power outlets and entertainment facilities. Lufthansa offers a special Business Class check-in counter at all airports, as well as dedicated Business Class rooms in most airports, or contract lounge spaces at other airports, as well as Lufthansa Welcome Lounge upon arrival in Frankfurt. In 2014, Business Classes in all wide-bodied aircraft have flat beds. Lufthansa released plans for a new business class to be released on Boeing 777-9 by 2020.
Premium Economy Class
Introduced in 2014, Lufthansa's long-term Premium Economy is being rolled out on all long-haul aircraft, starting with some Boeing 747-8s. Similar in design to Premium Economy Air Canada or World Travel Plus British Airways cabin, Premium Economy has a 38-inch (970 mm) pitch along with up to 3 inches (76 mm) wider than economy class, depending on the aircraft. The seat also has a 11 or 12 inch personalized rear-seat entertainment screen (280 or 300 mm) and a larger armrest separating the seat.
Economy Class
Lufthansa's long-term economic class is offered on all long-haul aircraft. All have seat pitch 31 inches (790 mm) except Airbus A380, which has a 33-inch (840 mm) pitch seat. Passengers receive food, as well as free drinks. The entire fleet offers an Audio-Video-On-Demand (AVOD) screen in Economy Class.
Lounge and airport terminal
Lufthansa operates four types of lounges within the destination network: First Class, Senator, Business, and Welcome Room. Each departure room is accessible either through the travel class, or Miles and more/Star Alliance status; The Welcome Lounge is limited to premium passenger arrivals from Lufthansa Group and United Airlines only.
Lufthansa also operates a special first-class terminal at Frankfurt Airport. The first terminal of its kind, limited access only to departing Lufthansa First Class, same day Lufthansa Group first class and members of HON Circle. Approximately 200 maintenance staff for about 300 passengers per day at the terminal, equipped with full service restaurant, full bar, cigar lounge, relaxation room and office, and bath amenities. Guests are escorted directly to their departing flights with Mercedes-Benz S-Class, Porsche Cayenne, Porsche Panamera, or Mercedes-Benz V-Class.
Accidents and incidents
The relationship between Lufthansa and their pilots has been very tense in recent years, with many strikes going on, causing hundreds of flights to be canceled, as well as huge losses to the company. The main dispute between Lufthansa and the pilot union has been resolved after nearly five years and a total of 14 strikes in December 2017.
Crisis management Germanwings
Germanwings is a subsidiary of Lufthansa. Carsten Spohr, CEO of Lufthansa, oversaw Flight 9525 Germanwings crash, "the darkest day for Lufthansa in 60 years of history".
Nevertheless, damage control by Spohr and his team is bad according to some sources, compared to other CEOs in the face of major accidents, with contradictory information provided about the mental health and airworthiness of co-pilot Andreas Lubitz. It was revealed that Lubitz suffered from severe depression and mental illness and deliberately crashed Germanwings Flight 9525 into the French Alps, killing 150 people. Spohr has been misleading to say co-pilot "is 100% worthy of flying without any restrictions, without any conditions".
GDS surcharge
On September 1, 2015, Lufthansa imposed a 16 euro surcharge for ordering the Global Distribution System. Additional fees are paid unless tickets are purchased directly from the airline's website, or at the airport's ticket service and ticket counter. In a statement that responded to Lufthansa's strategy, Amadeus said the new model would make "comparison and transparency more difficult as travelers would now be forced to go to multiple channels to find the best price." For the period between September 1-14, the airline decreased 16.1% in revenue, pointing out to some people that the new charges backfire, although the airline maintains a statement that the decline is due to pilot strikes, and "other seasonal effects".
See also
References
Quote
External links
Media related to Lufthansa on Wikimedia Commons
Source of the article : Wikipedia
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